About Us — Community Transport Waltham Forest
About Us

More Than 30 Years Serving Our Community

Community Transport Waltham Forest is a registered Charity and Company Limited by Guarantee, providing sustainable, accessible group transport to communities across Waltham Forest and Newham.

Buses

Established for more than 30 years — our vision has grown from providing group transport to a full community service, putting customers and communities first across Waltham Forest and Newham.

Our Vision

Putting Communities First

To be an efficient, effective and sustainable community transport service, putting our customers and communities first. Working together with our partner agencies to improve the quality of life and wellbeing of all communities in Waltham Forest and Newham — providing a customer-focused transport service that improves access to health, education, social and economic opportunities for all sectors of the community.

CTWF By Numbers

30+ Years serving Waltham Forest & Newham
27 Vehicles in our fleet
102 Member organisations
193,200 Passengers every year
What We Stand For

Our Values

A

Accessibility

Our services should be accessible to all sections of the community.

E

Empowerment

Increasing transport choices for individuals and organisations.

I

Initiative

We adapt in response to changing needs across our communities.

D

Development

A commitment to monitor, reflect and learn from our work.

A

Altruism

Sharing, training and using knowledge for the benefit of others.

P

Participation

Staff and members have the right to participate in decision making.

S

Service

Professionalism and integrity in everything we do.

What We Do

Our Aims & Objectives

01

Support communities across Waltham Forest by providing flexible and innovative transport solutions to support social change — delivering skills and services in passenger transportation, fleet and charity management, community development and local knowledge.

02

Work with other local agencies to contribute to the climate change agenda by encouraging vehicle-owning groups to maximise vehicle use through our vehicle brokerage scheme and exploring alternative travel options.

03

Respond flexibly and professionally to passenger transport need, providing services of high value which support the work of each organisation that requires a transport solution.

04

Represent the expressed needs of our membership and work in partnership with other agencies to deliver a range of appropriate and relevant services.

05

Provide training services that enable drivers and support workers to develop their skills and employment and volunteering prospects.

Get Involved

Want to Know More About Who We Are?

Explore our team, governance and how we work — or get in touch and we'll be happy to tell you more.